Functions Of Sewer Billing Software

By Daphne Bowen


Utilities are basic services provided by a public utility to the population. These services are provided to a large number of people in a district or city. The challenge is usually to bill the consumers correctly and in time. Most utility companies have therefore adopted sewer billing software to deal with the challenge of the large population.

The features of the system include the possibility of establishing an audit trail such that the management can always be informed on the progress of payments. This reduces corruption in the company. The automated system can also detect bad debts and delayed payments. The system then sends notices to the customer through email and can charge penalties and fines for late payments.

Transitioning from manual sewer billing to electronic billing will result to added advantages to the customer and the utility itself. The citizens are empowered with access to their accounts every minute of the day. They can also get reminders and alerts on when their payments are due. The customers are provided with a wide range of options of paying for the services.

An automatic system allows customers to get instant bills and they get considerable lead time before the payment date is due. The system provides online platform for the customers in terms of online portals which have direct links to web payment options.

The automated system used to bill clients provides the customer with a detailed description of their usage of the service. The sewer company can send the bills to their clients via emails, thereby reducing their postage costs significantly.

Customer account management is more efficient in a company using such programs for paying. Customers who are late in paying their bills can be fined and given penalties just by the click of a button. Bills can also be resent to the clients who have requested so. It is possible to view the history of a client from his or her account. Installing an automated system will not require additional hardware. Capital investments will also not be required in order to adopt such a paying method. Therefore, this system of billing can be easily adopted.

Automated systems that are used by companies to bill clients make the handling of meter changes is made easier. In case of changes of any customer location the meter also changes. A good system enable the integration of the new and old meters and hence one bill can be charged for the user.

Adopting an automated system allows the company to allow all payment options for their bills. The customers can pay online by use of their credit cards, cash, debit cards and electronic check. Repetitive internal tasks can be automated. This reduces the workload of employees and saves time. They get more time to concentrate on other demanding tasks of the day. The software allows the company to be flexible in event of changes in the processes involved in service provision.

The sewer invoicing program is ideal as it provides the customers with a descriptive bill of their usage of the services. The utility company is able to send the electronic bills to their customers via emails. The company reduces costs by minimizing their postage costs.




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