The users of this technology have one aim or goal in mind, which is to operate with ease and improve efficiency. This has a long term implication on cost which is reduction of cost. And as we all know the main goal of any supplier or company is to maximize in their profits. By using water utility billing software reduces the cost of labor hence resulting to immediate saving.
Program development life cycle starts from problem identification, whereby programmers identify the challenges in the organization and how it can be solved through use of programs. The next is system analysis which involves thorough investigation of the existing programs outlining their weakness and how to improve them in the new program.
Labor force reduction do not necessary lead to unemployment, since skilled workers can be given basic training on how to use the system or alternatively they can be reshuffled to other departments. Here the worker can specialize on other duties or tasks. Some of the departments the workers can be moved to should be the customer care section where they can spend their time attending to customers.
After design stage, the next stage is testing and evaluating of program. This stage is very critical as it uses raw data to check this program capability for processing and to compare the resultant results with the required result. Then if the software passes this stage the management decides to implement it, user training is conducted first to minimize error when using the expertise and also to avoid resistance from the users.
After implementation process the management of the company should constantly maintain this software developed through constant updating the program with the current features. This program can be used for sewer billing of any kind that is for flat rate or rates plus other charges.
The technology allows for several meter billing. The program is in a position to recognize meter reading for single meters, negative meters and process them accordingly. The program has to have the potential to keep record of almost all meter readings and also should be able to provide full meter readings history.
The software has to undergo a series of testing to ensure it will leave up to its expectation and that it will not fail. System implementation follows closely. The program is then put into operation. The last stage and which should come much later after the software is running is maintaining of the software.
And most important function that system is able to perform, is providing a customer portal where clients can access online from their places or homes to check their account information or balances. Another important function of the system is enabling E billing. E billing allows service providers to send their customer bills reducing their cost of postage significantly.
Since there is a customer portal provided by the system, customer self service is possible through internet, kiosks, telephone and also use of wireless devices which enhance customer satisfaction. Software allows the use of dashboards which provide detailed information enhancing productivity. It also allows amalgamation with other external solutions. These external solutions can be accounting, municipal services, work management, check scanning and website. The technology should be flexible to enable for adjustment or addition of extra features in future.
Program development life cycle starts from problem identification, whereby programmers identify the challenges in the organization and how it can be solved through use of programs. The next is system analysis which involves thorough investigation of the existing programs outlining their weakness and how to improve them in the new program.
Labor force reduction do not necessary lead to unemployment, since skilled workers can be given basic training on how to use the system or alternatively they can be reshuffled to other departments. Here the worker can specialize on other duties or tasks. Some of the departments the workers can be moved to should be the customer care section where they can spend their time attending to customers.
After design stage, the next stage is testing and evaluating of program. This stage is very critical as it uses raw data to check this program capability for processing and to compare the resultant results with the required result. Then if the software passes this stage the management decides to implement it, user training is conducted first to minimize error when using the expertise and also to avoid resistance from the users.
After implementation process the management of the company should constantly maintain this software developed through constant updating the program with the current features. This program can be used for sewer billing of any kind that is for flat rate or rates plus other charges.
The technology allows for several meter billing. The program is in a position to recognize meter reading for single meters, negative meters and process them accordingly. The program has to have the potential to keep record of almost all meter readings and also should be able to provide full meter readings history.
The software has to undergo a series of testing to ensure it will leave up to its expectation and that it will not fail. System implementation follows closely. The program is then put into operation. The last stage and which should come much later after the software is running is maintaining of the software.
And most important function that system is able to perform, is providing a customer portal where clients can access online from their places or homes to check their account information or balances. Another important function of the system is enabling E billing. E billing allows service providers to send their customer bills reducing their cost of postage significantly.
Since there is a customer portal provided by the system, customer self service is possible through internet, kiosks, telephone and also use of wireless devices which enhance customer satisfaction. Software allows the use of dashboards which provide detailed information enhancing productivity. It also allows amalgamation with other external solutions. These external solutions can be accounting, municipal services, work management, check scanning and website. The technology should be flexible to enable for adjustment or addition of extra features in future.
About the Author:
You can visit www.quikwaters.com/ for more helpful information about The Importance Of Water Utility Billing Software.
No comments:
Post a Comment